Frequently asked questions
What materials do you use?
Our pieces are crafted from premium fabrics with a soft drape and comfortable feel. Many details are hand-finished to ensure long-lasting elegance.
How does sizing work at Atelier NARA?
All our dresses are one-size and designed to fall oversized for an elegant, effortless silhouette. They comfortably fit from size S up to size XL. The length of the dress is approximately 140 cm.
How should I care for my garment?
To preserve the fabric and handwork, we recommend cold washing or professional dry cleaning. Avoid tumble drying to maintain structure and shape.
How long does shipping take?
Orders are dispatched within 7 business days. Delivery times vary depending on destination and carrier.
Can I return my order?
Yes, returns are accepted within 14 days as long as the item is unworn and in original condition. Return costs are at the customer’s expense. Refunds are processed once the return is received and inspected. To register a return, please email: info@ateliernara.nl